Operations Strategic Plan
Our Vision
Empowering a Community of Excellence.
Our Mission
Through the timely delivery of innovative, valuable, and compliant services, Operations supports an inclusive community of excellence where students, faculty, and staff flourish.
To accomplish this mission, we will:
- Attract, develop, engage, and retain quality talent.
- Provide a safe physical environment on campus.
- Use resources effectively to design, build, operate, and manage the campus.
- Deliver excellent service.
- Collaborate to provide optimal solutions.
IRISE
| Integrity | Honorable in my actions, both on and off campus. |
| Respect | Kind, inclusive, and care about others' well being and sense of belonging. |
| Innovation | Inventive, productive, and adaptive in solving problems and creating new ideas. |
| Stewardship | Take pride in being a Jayhawk and promote the mission of KU. |
| Excellence | Endeavor to achieve KU's mission to lift students and society. |
Areas of Focus
| Holistic Employee Lifecycle | Shape a holistic employee lifecycle engagement and support strategy including: 1. Strategic sourcing and recruiting, 2. Employee growth plan, 3. Comprehensive retention initiatives, 4. Timely succession planning |
| Data-Driven Decision Making | Development and application of metrics to facilitate funding and service prioritization and execution strategies. Data-driven processes create a culture of proactive service offerings and reduces instances of reactive services. |
| Branding | Develop and implement Operations branding campaign that tells our story & celebrates our achievements. |
| Internal Communications | Implement internal and external communication plans keep employees informed and effectively engaged. |
| Safe & Reliable Environment | Provide a safe and reliable environment by creating redundancies and performing proactive, corrective maintenance. |